Terms of Service – EmployeesClock
Effective Date: January 01, 2026
These Terms of Service ("Terms") govern your access to and use of the EmployeesClock workforce management platform, including our website, web application, mobile applications, and related services (collectively, the "Services"), provided by EmployeesClock ("Company", "we", "our", or "us").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Definitions
- "Account" means an account created to access the Services.
- "Customer" means the organization or business that subscribes to the Services.
- "Authorized Users" means employees, contractors, or agents authorized by the Customer to use the Services.
- "Customer Data" means all data submitted, uploaded, or generated through the Services by or on behalf of the Customer.
2. Eligibility and Account Registration
You must be at least 18 years old and have the authority to enter into these Terms on behalf of the Customer. You are responsible for maintaining the confidentiality of login credentials and for all activities occurring under your Account.
3. Use of the Services
You agree to use the Services only for lawful business purposes and in compliance with all applicable Canadian federal, provincial, and territorial laws, including but not limited to:
- Employment Standards legislation (e.g., Employment Standards Act, 2000 (Ontario); provincial equivalents)
- Labour and workplace regulations
- Privacy and data protection laws
You must not:
- Use the Services for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to systems or data
- Interfere with or disrupt the integrity or performance of the Services
- Reverse engineer, copy, or resell the Services except as expressly permitted
4. Customer Responsibilities
The Customer is solely responsible for compliance with all applicable employment, labour, payroll, tax, and workplace laws in the jurisdictions where it operates.
This includes, without limitation:
- Proper classification of employees and contractors
- Accurate calculation of wages, overtime, vacation pay, and statutory holidays under applicable Employment Standards legislation
- Maintaining required employment records
The Customer is also responsible for:
- Ensuring Authorized Users comply with these Terms
- Accuracy, quality, and legality of Customer Data
- Obtaining all necessary consents from employees for the collection, use, and disclosure of personal information, including time, attendance, and (where enabled) location or geofencing data
5. Subscription, Fees, and Payment
Certain features of the Services may require a paid subscription.
- Fees are billed in advance on a monthly or annual basis
- All fees are non-refundable unless otherwise stated
- We may change pricing with reasonable prior notice
- Failure to pay may result in suspension or termination of access
6. Free Trials and Beta Features
We may offer free trials or beta features. These are provided "as is" without warranties and may be modified or discontinued at any time.
7. Data Ownership and Privacy
As between the parties:
- Customer retains ownership of Customer Data
- Company owns all rights to the Services, software, and platform
Personal information processed through the Services is handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Our collection, use, disclosure, and safeguarding of personal information is described in our Privacy Policy, which forms part of these Terms.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information, in accordance with PIPEDA and industry standards, to protect Customer Data against loss, theft, unauthorized access, disclosure, or modification.
However, no system is completely secure, and we cannot guarantee absolute security.
9. Third-Party Services
The Services may integrate with third-party services. We are not responsible for third-party products, services, or content, and your use of them is subject to their terms.
10. Service Availability and Support
We strive to maintain high availability but do not guarantee uninterrupted or error-free operation. Scheduled maintenance and unexpected outages may occur. Support is provided according to your subscription plan.
11. Term and Termination
These Terms remain in effect until terminated.
We may suspend or terminate access:
- For violation of these Terms
- For non-payment
- If required by law or regulation
Upon termination, access to the Services will cease and Customer Data may be retained or deleted in accordance with our data retention policies and applicable Canadian laws.
12. Intellectual Property
All intellectual property rights in the Services, including software, trademarks, and documentation, are owned by EmployeesClock. No rights are granted except as expressly stated.
13. Confidentiality
Each party agrees to protect the other party’s confidential information and use it only for purposes related to these Terms.
14. Disclaimers
The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
No Legal, Payroll, or Tax Advice. The Services are provided for informational and administrative purposes only. EmployeesClock does not provide legal, payroll, tax, accounting, or employment advice and is not a payroll processor, employer of record, or benefits administrator.
Customers are solely responsible for:
- Compliance with applicable employment standards, labour laws, payroll obligations, and tax requirements
- Verifying the accuracy of time records, wage calculations, overtime, deductions, and statutory entitlements generated using the Services
- Consulting qualified legal, payroll, or tax professionals as required
Use of the Services does not replace the Customer’s obligation to understand and comply with applicable laws.
15. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability will not exceed the fees paid by the Customer in the 12 months preceding the claim
16. Indemnification
You agree to indemnify and hold harmless EmployeesClock from claims arising out of:
- Your use of the Services
- Violation of these Terms
- Violation of applicable laws or employee rights
17. Changes to the Terms
We may update these Terms from time to time. Material changes will be communicated via the Services or email. Continued use constitutes acceptance of the updated Terms.
18. Governing Law
These Terms are governed by the laws of the Province selected by the Customer at the time of account registration and the applicable federal laws of Canada therein, without regard to conflict of law principles.
19. Contact Information
If you have questions about these Terms, contact us at:
EmployeesClock
Email: info@employeesclock.com
Address: Canada
By using EmployeesClock, you acknowledge that you have read, understood, and agree to these Terms of Service.
